Why Buy From Us

Why are we different? What will do for the retailer?

• CCC is the new trade division of D A Global Design (founded 1999) and The Chimenea & Accessory Company based in Bath . The company founders are specialists in Mexican clay chimeneas, designers of high quality, innovative and UK-made accessories for cooking and after-care, and the authors of the world's only Chimenea cook book. They are also custodians of the trade marks "Chimseal®". Intaflame® and "Superchim®".
• CCC is not simply an import company - With premises in Jalisco, Mexico and Bath UK, as well as GROWING representation in major strategic areas of Europe, USA, S Africa, Australia and New Zealand, a prompt and high quality global supply chain can be offered at competitive prices.
• In addition to the classic range of chimeneas, there is now a superior quality clay chimenea - the "Superchim Completo" set, carrying a 2 year warranty against structural failure. A card that the customer should complete and return directly to C.C.C. in order to validate the warranty will be supplied with every chimenea, alleviating the need for the retailer to become involved in the process of refunds etc.
• The 2 year warranty will cover normal use, but not abuse , of the chimenea, according to the instructions which will be given.
• In the case of any problems with the performance of our Superchim, the retailer will be issued with a claim form. CCC will deal with the claim within 14 days and advise the retailer of the replacement details or any other verdict the company has come to.
• CCC will continue to do live demonstrations and promotions to all regions of the UK to aid the sales of the retailer. Furthermore, CCC will quote their stockist details on its web sites (Superchims.com and glo-art.co.uk) and promote their local retailer(s) at shows and events. Links to trade customers' sites can be arranged. The budget allocated for promotional activity for 2006 is c.a. £35k. There will be no charge for retailers to take advantage of this publicity.
• The Chimenea cookbook and user's guide will be available to all retailers to sell at point of sale with the chimeneas. Copies of the book may be purchased separately according to the terms given on the price list.
• A tailor-made accessory package is also available.
• C.C.C. will NOT send you seconds quality or incomplete sets, ie without lids, stands etc. unless you have a special request. These are ESSENTIAL not OPTIONAL items and will be calculated in the total price.
• C.C.C. will not flood the market with these premium products as they are not aimed at the "mass market". You will not see these products discounted in the sheds and high street multiples.
• C.C.C. will treat you like people not numbers AND will give you the best service and honesty possible.
• C.C.C. will listen to any feedback offered and will react promptly to all requests.

We hope you will want to join the CCC team and look forward to discussing business with you in the very near future. Thank you for your interest.

Saludos - Dana & Alison Doncaster, C.C.C. CASA DALI, BATH BA1 6LP 01225 465280